Today in the IT Industry, there is a tremendous influx of quality Oracle products in many fields like Databases, Middleware, Virtualization Services, Enterprise Management software and solutions, Development Languages like Java or even the servers like SPARC. Also, given the high number of high-end technology companies in UK like banks, retail chains and other industries which are embracing increasing number of Oracle apps, there is an increasing demand by companies to have appropriate infrastructure management services to support these systems.
However, when the scope of infrastructure to handle is vast, the business has to invest considerable amount of time, resources and manpower to build and maintain the facilities and services required by the applications. For e.g. service help desk, support services, maintenance team etc.
With this in view, the current trend in many large scale businesses is to outsource their infrastructure support services to third party consultancies who manage them remotely and securely as per the agreed service level agreement (SLA). The Oracle Remote support services deals with end to end management of the total Oracle technologies from database or middleware technologies.
This includes the integrated service desk support, Oracle system monitoring, service management functions, data centre hosting, Knowledge base integration and so on.
Generally, an Oracle remote service support is provided by consultancies that employ experienced consultants and experts in Oracle technologies and have their own infrastructure facilities to host the systems and services. Also, since there are appropriate SLA and other standards defined for the expected service to be delivered which results in robust functioning and performance of the business.
Due to the recent financial meltdown and the cost cutting drives adopted by several businesses in UK, it’s only imperative that more such remote managed services for Oracle systems would be adopted by several business which would lead to a high demand for quality Oracle consultants who can manage and provide such services.