With Oracle being one of the prime market leaders in database and several other technologies, many companies are increasingly using most of the Oracle suite of products for managing several of their business processes. In UK particularly, there has been a trend among companies who prefer to outsource their Oracle support functions to a remote consultant rather than hiring a full time administrator for the same.
In general, a remote Oracle support service is primarily engaged in providing the day to day support and troubleshooting of various database applications and also responsible for maintenance and upgradation activities. Generally, experienced DBAs are allotted for such tasks that have a good mix of practical knowledge and theory to ensure the services are running smooth and within the service limits as specified by customer (SLA). Being remotely situated, the client does not need to worry about the infrastructure and other costs which are usually associated for setting up such dedicated support system.
The benefits offered by Oracle Managed Services includes the service of expert Oracle DBAs and other consultants who manage and maintain the Oracle products ensuring optimum performance and minimum degradation, low cost to company as far as induction, training, salary, infrastructure and other costs associated with the service staff and systems are concerned. Also, due to a professional management by a dedicated third party consultant ensures that the business can focus on its functions rather than worrying about the management of its infrastructure.
In UK, there has been a huge demand for remote Oracle support due to the benefits offered by it. Many consultants and companies provide this remote oracle support by employing dedicated certified Oracle DBAs for the same.